Dulwich House Clearance: Modern Slavery Statement

Our commitment to ethical practice is central to the way Dulwich House Clearance operates. This statement sets out the steps we have taken and continue to take to ensure there is no modern slavery or human trafficking in our business and supply chains. We recognise that preventing exploitation is an ongoing duty and, as a local provider of house and property clearance services, Dulwich house clearance has a responsibility to be vigilant, transparent and proactive.

Zero-Tolerance Policy

Zero tolerance is embedded in our policies and procedures. Dulwich clearance maintains a clear and uncompromising position that slavery, servitude, forced labour and human trafficking will not be tolerated. All employees, contractors and subcontractors are required to adhere to this policy as a condition of engagement. We provide induction material and ongoing training to ensure everyone understands what constitutes modern slavery and how to identify potential indicators in operational activities such as collections, deliveries and third-party labour arrangements.

Scope and Responsibility

The responsibility for implementing this modern slavery policy sits with senior management and is supported by team leaders across our operations. Dulwich home clearance assigns clear roles for compliance, monitoring and reporting. We require that all new supplier agreements include clauses that prohibit modern slavery and allow for verification checks. Our employment practices prohibit the retention of identity documents by any member of staff or contractor and we maintain robust payroll and time-recording controls.

Supplier Due Diligence and Audits

We conduct risk-based supplier audits to assess compliance with anti-slavery standards. Suppliers to Dulwich property clearance are categorized according to risk, and those in higher-risk categories are subject to enhanced checks. These due diligence measures include contract clauses, questionnaire assessments, and where appropriate, on-site inspections. We expect suppliers to demonstrate fair recruitment practices, lawful working hours and appropriate remuneration.

Audit activities include:

• Documentary review of employment records, pay slips and subcontractor contracts;
• Interviews with workers where feasible to verify working conditions and recruitment processes;
• On-site checks or announced and unannounced visits to confirm practices match documentation.

Where audits identify non-compliance, Dulwich house-clearance applies proportionate remediation actions. These may include corrective action plans, termination of contracts where suppliers fail to remediate, and escalation to appropriate authorities if there is evidence of criminal activity. We favour collaborative remediation where suppliers show commitment to change, and we reserve the right to cease relationships that endanger workers.

Reporting Channels and Whistleblowing

Dulwich house clearance maintains multiple reporting channels to encourage the safe and confidential reporting of suspected modern slavery. Staff and third parties can report concerns through internal reporting lines, or via secure written reports to designated compliance officers. We emphasize confidentiality and protection against retaliation for anyone who raises concerns in good faith.

How reports are handled

All reports are logged, risk-assessed and investigated promptly. Investigations are conducted by trained personnel and, when required, we cooperate with law enforcement and relevant agencies. Victim support is prioritised; should any case indicate an individual is at risk, we take steps to ensure immediate safety and access to appropriate services.

Annual Review and Continuous Improvement: This statement is reviewed at least annually to ensure our approach remains effective and proportionate to the risks we face. The review examines policy effectiveness, training uptake, audit results and any incidents or near-misses. Findings are used to update controls, enhance supplier engagement and refine training. As a local leader in Dulwich clearance services, we remain committed to evolving our practices and reporting transparently on progress.

We publish this Modern Slavery Statement on behalf of Dulwich House Clearance and commit to ongoing oversight, supplier verification and employee support designed to prevent exploitation. Through clear policies, regular audits, safe reporting routes and an annual review cycle, we seek to eradicate modern slavery from our operations and supply chain.